Change is an inevitable aspect of a healthy community. That’s why turnover in your coworking space is okay — as long as it happens naturally. The best management strategy is to face change as a part of life. Our ability to embrace it (or not) dictates our capacity to grow. Here’s an example that illustrates how change and turnover can be beneficial in a co-working space.
The following was said by Kurt ziemendorf, the property manager at Carlson Cowork, at a time when membership was hovering around 50 members.
“One of the things that we’ve figured out is that when there are +/- 50 people from all different walks of life and business/life circumstances, there is inevitably going to be change – and it has all been for good. Some people’s business has grown and they need a private office or have gotten a new job. Another left Carlson Cowork and her job to make the commitment to stay home with their 3 year old child.
Someone gave notice today because they got a new contract right after joining Carlson Cowork that is going to grow his business, and they need more space.
That person was with us roughly 30 days, and said “Thank you for a great experience! I enjoyed it so much that I’ve come up with a new slogan – ‘Carlson Cowork: Entrepreneurs Sharing Space and Inspiration.’” So the reality is that we are going to experience change, but people are not leaving because they don’t like it. They are leaving because their lives or businesses have changed, but their comments about Carlson Cowork are always the same – they love it!
So let’s keep doing our part to keep Carlson Cowork Great! Be proud of our space, our members, and the potential it holds. Take care of it, respect one another, keep it clean, and most of all say “hi” to your neighbor, collaborate, and make some money!”
This message was a wonderful opportunity to reach out to the co-working community, promote transparency, and use turnover as a way to show how positive change can be.
People leaving the cowork could easily have been viewed as a negative situation if the members were left in the dark.
When a culture and community embraces change as a facilitator for expansion, it allows greater opportunities for new ideas to flow, relationships to form, and a supportive environment to blossom.
I had a conversation recently with a member who made the “difficult decision” to move back to her home office after being an involved member of our co-working space for over a year.I talked with this member about the community, and about how, when people leave, they still remain connected through relationships they formed at the cowork.
She then made a point that I hadn’t thought of…
As soon as she moved out of her office, another member jumped at the opportunity and immediately made the decision to move into her vacant space.
Her observation highlighted the flexibility and constant evolution of a cowork.
“It’s amazing how decisive we are in this community. We all feel supported enough to make changes based on our gut instinct. knowing that the people and space are flexible allows us all to grow. And guess what? Now that [the member who moved into her space] moved, it opens up a whole new shift in the physical space, and that’s a big opportunity for someone else.”
Flexibility is defined as “the willingness to change”.
I encourage you to be flexible and embrace change so that you’ll be able to leverage turnover as an opportunity to grow your community.
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